LEGAL & TRUST

Website Terms

The terms that govern use of the OOKTAM public website, concept demonstrations, project enquiries and published pricing.

Effective 22 August 2026Privacy contact: hello@ooktam.com

Important: these are website-use terms. Paid client work is governed by a separate proposal, Statement of Work, Master Services Agreement or other signed contract where required.

1. Website purpose

The OOKTAM website explains digital services, demonstrates design and automation capabilities, publishes indicative pricing and allows prospective clients to contact OOKTAM. You may use the site for lawful business purposes.

2. Concept demonstrations

Any work explicitly labelled “Concept”, “Concept Demo” or similar is fictional or self-initiated portfolio work. It is not represented as a real customer engagement, testimonial, revenue result or endorsement.

3. Pricing

Published prices are starting points and may vary by region. They are not binding quotations. Final pricing can change based on scope, pages, content, integrations, licences, third-party services, security requirements, data residency, support, taxes, deadlines and other project requirements. A project begins only after the agreed commercial terms are accepted.

4. No guaranteed business outcome

OOKTAM can design and build websites, lead systems, AI assistants and automation, but does not guarantee search rankings, revenue, lead volume, conversion rate, funding, regulatory approval or any other business result unless a signed agreement expressly states a measurable service commitment.

5. Intellectual property

The OOKTAM brand, website design, copy, concept demonstrations and reusable internal components are protected to the extent provided by applicable law. Client ownership, licences, source-code transfer and OOKTAM background intellectual property are defined in the applicable client agreement.

6. Acceptable use

You must not attempt to disrupt the site, bypass security controls, submit malicious content, probe systems without authorization, impersonate another person, use the enquiry process for spam, or use OOKTAM content in a misleading way.

7. AI and interactive demos

Interactive assistant responses on the public website are demonstrations and general information, not legal, financial, security or regulatory advice. Production AI features for clients are separately scoped, including data handling, vendor selection and human oversight where appropriate.

8. Third-party services

The website may link to or integrate with third-party services. Those services operate under their own terms and privacy practices. OOKTAM is not responsible for a third party's independent service, availability or content except to the extent required by applicable law or a signed client agreement.

9. Security and availability

OOKTAM takes reasonable measures for website security and availability but cannot promise uninterrupted or error-free operation. Report suspected security issues through the channel on the Security page.

10. Liability

To the maximum extent permitted by applicable law, the public website is provided for informational and enquiry purposes without warranties that cannot lawfully be excluded. Nothing in these terms excludes rights or liabilities that applicable law does not permit to be excluded.

11. Client contracts take priority

If you become a client, the signed proposal, SOW, MSA, DPA or other client agreement takes priority over these website terms for the covered services.

12. Questions

Questions about these website terms can be sent to hello@ooktam.com.