ANSWER
Handle repeat questions using approved business information.
Business AI assistants designed to answer useful questions, qualify enquiries and route visitors without turning the website into a chatbot gimmick.
Discuss this outcome →Handle repeat questions using approved business information.
Gather context such as service need, timeline and business type.
Route strong enquiries to the right person, form, CRM or booking flow.
Defined assistant job, approved knowledge sources, refusal and escalation rules, human handoff and usage visibility.
React or Next.js where needed, Node or Python APIs, retrieval and integration layers, and an AI provider chosen for the use case and data constraints.
Approved knowledge sources, CRM, email, booking, ticketing and internal APIs can be connected where appropriate.
AI output is not treated as infallible. Sensitive data, high-risk decisions, model cost and retention require explicit review.
Define success, uncertainty and human control before choosing a model or interface.
Discuss this outcome →